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General
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Key features
First steps
FAQ
User interface
Security
Settings
Demo
Interfaces
Air Freight
FAQ
RAKC
AWB
Procedures
CRM
FAQ
Customs (general)
US customs
NL Customs
NL Customs Partner
NL Customs Reporting
NL DMS Migration
NL DMS (general)
NL DMS Export
NL DMS Import
NL DMS IIAA
NL Client PD
NL Client VWA
Forwarding
Featured features
FAQ
Ocean Freight
FAQ
Featured features
Customs
Supply chain management platforms
Finance
FAQ
Import/export of data
Interfaces
Payables/Costs/Estimates
Reports
Scope Connect
Setup
How to use
Master Data
FAQ
Standard functions
Handling
Featured features
NL Chamber of Commerce
Legacy User Manual
Scope Changelog
23.10
23.8
23.6
23.4
23.2
23.0
Glossary
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Knowledge Base
General
General
Key features
First steps
FAQ
User interface
Security
Settings
Demo
Interfaces
Air Freight
FAQ
RAKC
AWB
Procedures
CRM
FAQ
Customs (general)
US customs
NL Customs
NL Customs Partner
NL Customs Reporting
NL DMS Migration
NL DMS (general)
NL DMS Export
NL DMS Import
NL DMS IIAA
NL Client PD
NL Client VWA
Forwarding
Featured features
FAQ
Ocean Freight
FAQ
Featured features
Customs
Supply chain management platforms
Finance
FAQ
Import/export of data
Interfaces
Payables/Costs/Estimates
Reports
Scope Connect
Setup
How to use
Master Data
FAQ
Standard functions
Handling
Featured features
NL Chamber of Commerce
Legacy User Manual
Scope Changelog
23.10
23.8
23.6
23.4
23.2
23.0
Glossary
A
B
C
D
E
F
H
I
K
L
M
N
R
S
T
U
General
Scope User interface, settings and fundamental features ...
Key features
How do I set up and use internal and external Pre-Alerts in Scope?
How does the automatic loading meters calculation work, and how does the stacking factor affect the figures?
CO₂ calculator for each shipment in Scope: with CarbonCare
Confirm loading and unloading of trucks with a mobile device
How can I change the shipment type?
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First steps
How does the Customer Service Portal work, and how can I see the status of my ticket?
How do I set up Scope?
Technical Requirements for Scope
What do I have to consider for the import of addresses for business partners in Scope?
What is the Scope Runtime (runtime environment) ?
How do I set up Microsoft 365 login for Scope?
What are the requirements for a Scope password?
What does the status of a ticket in the Scope Customer Service Portal mean?
How do I add a picture of my signature?
What to consider when migrating to MS 365 Login for Scope?
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FAQ
What can I do if my IT systems do not work properly?
Scope does not start. What can I do?
How can I view or monitor the status of the Scope application server?
How do I forward email from an external program to Scope?
How can I give feedback to articles?
Where do I find the version number of Scope and Scope Runtime?
Error messages during validations - why and what to do?
What settings must an AWB printer have?
Which keyboard shortcuts are available in Scope?
How do I change my password? What do I do if I forget my password? How do I create my own password?
How do I exit Scope correctly? Can data be lost when closing the main screen?
How do I create a note? How do I delete a note?
How does the Denied Party Screening work?
How do I change the language?
How can I enlarge the font in Scope?
How can I log out of Scope and log in again? How do I change the user?
How can I change the selected branch?
What happens to my data if I stop using Scope?
Printing via email
My Scope PDF is password protected, what can I do?
How can I cancel a shipment/revert the cancellation?
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User interface
How can I drag & drop files in the documents tab of a Scope shipment?
How can I save and reuse a filter?
Scope home page overview
Folders on the Scope home page
What input fields are there in Scope and what do I have to consider?
What are context menus in Scope?
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Security
Is Scope subject to Ransomware?
Can I archive my business partner documents and data with Scope?
Under what circumstances does Scope delete data?
“Scope” Security Statement
Settings
Printing with Scope: VPN will get new infrastructure
How do I add additional email addresses for a user?
How can I prevent receiving of Scope email as SPAM?
Organizational Structure
Email signatures and templates
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Demo
Scope demo - NL - Quickstart
Scope Demo - DE - Quick Start
Scope demo - SE - Quickstart
Request a Scope Demonstration
Scope demo - UK - Quick start
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Interfaces
Scope Customs Interface
Transport Order Interface
Pre-Alert Interface (inbound)
Pre-Alert Interface (outbound)
Shipping Order Interface
WMS interface for shipment data
Accounting Interface
See more
