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General
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Air Freight
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CRM
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Customs (general)
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NL Customs
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- NL NCTS5/DVA Migration
- NL NCTS5/DVA Arrival
- NL NCTS5/DVA Departure
- NL NCTS5/DVA Rejections
- NL NCTS (general)
- NL NCTS Departure
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Forwarding
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Ocean Freight
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Finance
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Scope Connect
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Master Data
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Handling
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NL Chamber of Commerce
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Legacy User Manual
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Scope Updates
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Glossary
Scope does not start. What can I do?
If you are using a desktop shortcut to start Scope, you may need to update/reinstall the Scope Runtime to solve the problem.
This article will only help you if you are NOT using Microsoft 365 login with Scope.
- Go to https://www.riege.com/scope/download and download the Scope runtime for Windows or MacOS.
- Install the runtime.
- Contact our Support to get your individual Startlink for Scope.
- Paste this link in an internet browser - a Scope start page will open.
- Click the Start button on the page.
Next time you want to start Scope, you can use the newly created desktop shortcut.