V1_0

Technical Requirements for Scope

Scope requires the installation of the Scope Runtime. For information about this section, see the article "What is the Scope Runtime (Runtime Environment)?"

System requirements client (workstation)

PC

  • 768 MB free system RAM

  • 1 GB free storage space

Display

  • Minimal resolution: 1024 x 768

  • Optimal screen resolution: 1920 x 1080

Software/Operating System

  • Microsoft Windows 10

  • Microsoft Windows 11

  • Apple Mac OS X starting with version 10.14

Technical environment requirements

Printer

  • All printers connected to Scope must either be connected to a print server or equipped with an Ethernet port (internal print server).
  • Scope supports dot matrix printers, PCL and PostScript laser printers as well as selected label printers.

Network

Which one of the following options is suitable depends on the number of workstations, the amount of business transactions, the pre-existing infrastructure, the demands on quality and reliability of the connection as well as your internal IT guidelines.

Therefore a general recommendation cannot be made, Riege Software International is happy to provide individual advice to each customer.

Connectivity Options

Internet Access

The option is included in all Scope plans.

Direct connection to the Scope application over Internet. The data is transferred encrypted using HTTPS (Hyper Text Transfer Protocol Secure) between Scope server and Scope client. Attention should be paid to the fact that no direct printing is available. Documents must be downloaded and printed on the client computer. Please choose another option if direct printing is required.

IPSec-VPN-Tunnel via Internet

This option is available at an additional fee.

Minimum requirements on the customer side:

  • synchronous broadband Internet access with at least 2MBit/s, static IP address and without 24h disconnect.
  • Router with firewall and IPSec-VPN feature
    • Device compatibility cannot be guaranteed by Riege.
    • Riege uses Sophos UTM firewalls to terminate VPNs.

Both tunnel endpoints may be provided by the customer, an additional fee applies.

Firewall Rules for VPN usage on customer side

  • Outbound:
    • HTTP protocol standard port 80
  • Inbound:
    • Printer access from Scope server depending on used printing protocol:
      • Jetdirect protocol standard port 9100.
      • LPD protocol standard port 515.
      • IPP protocol standard port 631.

NOTE: It might be required to implement NAT or change the customer's local subnet in order to set up the VPN.

Managed Network Connection (MPLS)

Managed network connection between the customer's branch offices and Riege Software International's data center installed by the customer or an assigned service provider, typically in the flavour of MPLS networks.

Bandwidth

A synchronous broadband Internet access with at least 2MBit/s is recommended for small environments.

Proxy

In case of a proxy server usage, the proxy server must support the Web Socket protocol (RFC 6455).