Here is how to set a new password or reset a forgotten password. Also, if you are logging in for the first time ever, please follow the instructions below.
To change, set, or reset your password, launch Scope and attempt a login:
- The login fails, an error message is displayed:
- Click the Reset Password button.
A password change web page opens. Enter your username there (your email address or the first letter of your first name, followed by a period, followed by your last name, e.g. J. Doe) and confirm by clicking the Send instructions button. Scope will then email you with a password change link to your personal e-mail address.
- Click on the link in the email.
If you requested the password change by mistake, just ignore the email, your account will remain active with the old password.
5. A new window will open. Assign your new password in this window and confirm it by
clicking the Change password button.
To prevent accidental mistyping, you must enter your new password twice.