What are the (technically) possible ways to use email from Scope?

There are three possible ways to have your systems and Scope configured for smooth email transmission.

1/Routing emails over your own email systems

Riege Software can transmit emails from the Scope system to your MTAs or cloud provider (Mail Transport Agents, e.g. mail servers such as Outlook365). Your email systems will then process all emails from Scope and send (relay) them to the Internet and on to the recipients via your official MTAs. This is the preferred method. Please let us know the IP addresses of your MTAs or the hostname of your cloud provider connector. Further requirements:

1. Provide us with an authorized username and password for authentication, or
2. Obtain an IP address range from Riege Software for the network that Scope’s MTAs operate in. See the instructions under the heading MTAs of Riege Software below.

When using Outlook365, see the following KB of Microsoft on how to set up your Outlook365 account for relaying Scope email:
How to set up a multifunction device or application to send emails using Microsoft 365 or Office 365. Please follow the headlines to find the correct part of the article:

• Go to Configure an IP Address-based connector to relay email through Microsoft 365 or Office 365, then head to Create and configure an inbound connector in your Microsoft 365 organization.
• Follow the steps, what we need is another connector as explained in step 7.
• In step 9 Connection from your organization's email server is the correct choice, just as in the image.

2/Authorize the email systems of Riege Software as a valid sender with an SPF record

If you do not have a direct link to Riege Software or you do no want to apply the preferred solution above, you can authorize the MTAs of Riege Software to send email on your behalf. This requires a so called SPF record (Sender Policy Framework) to be applied to your DNS zone (Domain Name Service) of your Internet domain.

An SPF record may be used by recipients to determine whether the emails were sent from a valid system. If the email is sent from an unauthorized delivery system, the receiving system may reject the email.

As for the SPF record, you can add the following entry in your DNS zone:

1. Create a TXT record in the zone.
2. As the value, please enter:

   v=spf1 include:_spf.riege.com ~all

3. The new zone has to be published.

3/Email to your domain over the Internet

One easy way to receive emails from Scope for your domain is to set the email systems of Riege software on your whitelist, this means there is no SPAM detection performed. With this, you allow interference-free reception of emails from Scope for your employees when the first 2 methods above are currently not feasible for you. This method is not foolproof to further recipients on the Internet, your customers for instance, and you may still get rejections, which is why we do not recommend this method.

MTAs of Riege Software

Here are the steps to help you identify the email systems used by Riege Software.

1. The SPF systems are responsible for sending messages for the domain riege.com and are sending all messages originating the data centers of Riege Software. You can retrieve the list of systems via the following link: http://mxtoolbox.com/SuperTool.aspx?action=spf%3ariege.com&run=toolpage
2. The MX systems are responsible for receiving the messages for the domain riege.com. Some systems for SPAM detection used to analyze the MX records, although this is not correct. You can retrieve the list of systems via the following link: http://mxtoolbox.com/SuperTool.aspx?action=mx%3ariege.com&run=toolpage