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Key features
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FAQ
AWB
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FAQ
Customs (general)
ATLAS
US customs
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NL Customs Partner
NL Customs Reporting
NL DMS (general)
NL DMS Export
NL DMS Import
NL DMS IIAA
NL DMS Rejections
NL NCTS5/DVA (general)
NL NCTS5/DVA Migration
NL NCTS5/DVA Arrival
NL NCTS5/DVA Departure
NL NCTS5/DVA Rejections
NL NCTS (general)
NL NCTS Departure
NL Client PD
NL Client VWA
NL AEO
Forwarding
Featured features
FAQ
Ocean Freight
FAQ
Featured features
Customs
Supply chain management platforms
Container Level Tracking
Finance
FAQ
Import/export of data
Interfaces
Invoicing/Payables/Costs/Estimates
Reports
Scope Connect
Setup
How to use
FAQ
Master Data
FAQ
Standard functions
Handling
Featured features
NL Chamber of Commerce
Legacy User Manual
Scope Updates
24.10
24.8
24.6
24.4
24.2
24.0
23.10
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23.6
23.4
23.2
23.0
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Knowledge Base
General
Key features
General
Key features
First steps
FAQ
User interface
Security
Settings
Demo
Interfaces
Air Freight
FAQ
AWB
Procedures
CRM
FAQ
Customs (general)
ATLAS
US customs
NL Customs
NL Customs Partner
NL Customs Reporting
NL DMS (general)
NL DMS Export
NL DMS Import
NL DMS IIAA
NL DMS Rejections
NL NCTS5/DVA (general)
NL NCTS5/DVA Migration
NL NCTS5/DVA Arrival
NL NCTS5/DVA Departure
NL NCTS5/DVA Rejections
NL NCTS (general)
NL NCTS Departure
NL Client PD
NL Client VWA
NL AEO
Forwarding
Featured features
FAQ
Ocean Freight
FAQ
Featured features
Customs
Supply chain management platforms
Container Level Tracking
Finance
FAQ
Import/export of data
Interfaces
Invoicing/Payables/Costs/Estimates
Reports
Scope Connect
Setup
How to use
FAQ
Master Data
FAQ
Standard functions
Handling
Featured features
NL Chamber of Commerce
Legacy User Manual
Scope Updates
24.10
24.8
24.6
24.4
24.2
24.0
23.10
23.8
23.6
23.4
23.2
23.0
Glossary
A
B
C
D
E
F
H
I
K
L
M
N
R
S
T
U
General
Scope User interface, settings and fundamental features ...
Key features
How do I set up and use internal and external Pre-Alerts in Scope?
How does the automatic loading meters calculation work, and how does the stacking factor affect the figures?
CO₂e calculator for each shipment in Scope: with CarbonCare
Confirm loading and unloading of trucks with a mobile device
How can I change the shipment type?
FAQ for CO₂e calculator
See more
First steps
How does the Customer Service Portal work, and how can I see the status of my ticket?
How do I set up Scope? Where can I find additional help?
Technical Requirements for Scope
What do I have to consider for the import of addresses for business partners in Scope?
What is the Scope Runtime (runtime environment) ?
How do I switch to Microsoft 365 login for Scope?
What are the requirements for a Scope password?
What does the status of a ticket in the Scope Customer Service Portal mean?
How do I add a picture of my signature?
What to consider when migrating to MS 365 Login for Scope?
Technical operating description
Which options does Scope contain to configure numbering? (Dynamic Strings)
How do I login to Scope with Single Sign On (SSO)?
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FAQ
How can I view or monitor the status of the Scope application server?
What can I do if my IT systems do not work properly?
Scope does not start. What can I do?
How do I forward email from an external program to Scope?
How can I give feedback to articles?
Where do I find the version number of Scope and Scope Runtime?
Error and warning messages during validations - why and what to do?
What settings must an AWB printer have?
Which keyboard shortcuts are available in Scope?
How do I change my password? What do I do if I forget my password? How do I create my own password?
How do I exit Scope correctly? Can data be lost when closing the main screen?
How do I create a note? How do I delete a note?
How does the Denied Party Screening work?
How do I change the language?
How can I enlarge the font in Scope?
How can I request/add a new user in Scope?
How can I log out of Scope and log in again? How do I change the user?
How can I change the selected branch?
What happens to my data if I stop using Scope?
Printing via email
My Scope PDF is password protected, what can I do?
How can I cancel a shipment/revert the cancellation?
Where can I find webinars/trainings on Scope and customs topics?
Why is printing via email slow?
Why does my shipment not become visible upon an update of Scope?
How do I uninstall Scope from a Windows PC?
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User interface
How can I drag & drop files in the documents tab of a Scope shipment?
How can I save and reuse a filter?
Scope home view
Folders on the Scope home view
What input fields are there in Scope and what do I have to consider?
What are context menus in Scope?
What are the most important dates in Scope?
Why can't I see the notes?
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Security
“Scope” Security Statement
Can I archive my business partner documents and data with Scope?
Is Scope subject to Ransomware?
Under what circumstances does Scope delete data?
Statement on the Implementing Regulation (EU) 2015/1998, taking into account the measures for basic standards regarding aviation security and other security measures at RIEGE
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Settings
What are the (technically) possible ways to use email from Scope?
Printing with Scope: VPN will get new infrastructure
How do I add additional email addresses for a user?
Organizational Structure
How do I use email templates in Scope?
How can emails from Scope be sent with a signature?
How are users and user permissions managed? What is the purpose of the “Users and groups” settings page?
FAQ for the settings page “Users and Groups”
Screening Alarm (e-mail template)
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Demo
Scope Demo - DE - Quick Start
Scope demo - NL - Quickstart
Scope demo - SE - Quickstart
Scope demo - UK - Quick start
Scope demo - US - Quick start
Request a Scope Demonstration
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Interfaces
Transport Order Interface
Pre-Alert Interface (inbound)
Pre-Alert Interface (outbound)
WMS interface for shipment data
Shipping Order Interface
Accounting Interface
Scope Customs Interface
Event Out Interface
Event In Interface
Shipment Status Interface
Ocean Event Interface
Scope Outgoing E-Invoice Interface
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