What to do when my address, phone number or email address changes?
Notify us of changes to your address, phone number or email address, as this information is typically used on documents generated in Scope.
Change your branch partner
Depending on your permissions, you can update the address, phone number, and/or the e-mail address of your branch partner yourself. See also How can I save contacts and add contact information in Scope?
Change email signatures
Depending on your permissions, you can update the email signatures and templates yourself. See How do I use email templates in Scope?
Adjust MS Entra details (optional)
If you are already using MS 365 (MS Entra ID) to log in, user email address and phone number management is handled directly within MS Entra ID. This is typically done by your system administrator. See How do I add other email addresses for a user?
Inform us
Please complete the Service Request form to initiate the update in our system. Kindly include a summary of the previous actions you have taken.
Request changes to Scope forms
If the above have been taken care of and you still see the old address, phone number, and/or email address appear on your documents, a forms request needs to be submitted. See Is it possible to modify and/or add document forms of Scope?
If your company name will change, please check out: The name and other legally important data of our company (legal form) will change. How can I change this in Scope?