Missing General Ledger in the Accounting module to transfer Batch-Jobs

If a item to be transferred displays the error “General ledger missing” this item will not be transmitted to accounting in a batch job as long as the issue has been resolved.

To identify the root cause of the error, proceed as follows:

Open the affected item with a double-click. In the new window, you will see that either the Turnover Account or the Cost Account (1) is not entered. Additionally, under Tax (2), you will see which tax was applied. In the following example, the Turnover Account is missing, and the tax “FREE (EX)” was used.

To resolve this, there are two ways to access and edit the general ledger filter:

Option 1: If you have the necessary permission, you can right-click on the relevant row with the error in the data transfer table (see first screenshot) and select “Open General Ledger Filter.” This will easily take you directly to the correct general ledger filter.

Option 2: Navigate to Master Data > Finance > General Ledger Filter and select the relevant general ledger filter.

Once you have accessed the relevant general ledger filter using either method, we have to update the turnover account for tax “FREE (EX)” as per our example. To do this, double-click the corresponding account line and enter the appropriate turnover or cost account.

After making the update, return to the Accounting module. At the top of the screen, select the “Check invoices” option. Scope will then revalidate all data and assign the previously added Turnover account for “FREE (EX).” The error “General ledger missing” will disappear, and the data will be included in the next batch job.