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How are the periods for dunning notices managed in Scope?

The configuration options for dunning notices can be found in the settings of the payment module.

 Go to Finance > Payments (Invoices) and then in the ribbon to Maintenance > Settings.
You can enter three different time periods (days) in the Payment module settings window:
  1. Number of tolerance days [Processing time in days]
    Determines when an invoice is set to a dunning after the due date.
    Example: Number of tolerance days = 5 means that all invoices with a due date that is 5 days in the past are placed on the dunning.
  2. Number of escalation days [additional days until escalation]
    There is a form parameter “isEscalation” that can change the content/wording/sound of a reminder. This parameter is activated if there is at least one invoice on the reminder with a due date x days later than the current date.
  3. Number of days between dunnings
    A partner can only be reminded again if the last reminder was sent more than x days ago.

These settings apply globally for all payments/invoice partners in the module.

Change due date

In the payment details (double-click on the line) in the Payments (Invoices) module, use the Change due date action link to set a new date that only applies to this invoice.