How can I trigger a milestone with a Scope event?

Create the milestone in the desired tracking template, or select an existing milestone. First go to: Master Data > Forwarding > Tracking Templates

1. Open Tracking Template or create a new one.
2. Go to Milestone Templates tab ... General tab

3. In this example, the new milestone TRKORD (Delivery Order to Trucker) is used
   

4. Click on the New button beneath the Triggering Events window.
5. Search for the event type, in this case the Scope event scp.fwd.TRANSPORT_ORDER_PRINTED is being used.  This event occurs when a delivery or pickup note is printed.
   
   

   Because multiple delivery or pickup notes can be printed, we need to further define this event, and so we click New... to add a new criterion to the event.
   

   • Event attribute: The event attribute will be a type of transport order because we want the printing of a container delivery note to be the trigger, and so "transportOrderType" is selected 
   • Operator: Next we select the Operator, since multiple container delivery orders can be printed, the operators we are offered are:
     • Sum
     • First  (This has been chosen so the trigger will activate when the first container delivery order is printed)
     • Last
     • Any 
   • Value:  Here we restrict the action to a specific type of transport order, and in this case this must be CONTAINER_DELIVERY_ORDER.  This ensures this trigger only activates when an FCL delivery order is printed, and it will not activate when a pickup note or LCL delivery order is printed.
6. Click OK and the event type is updated to look like the example below.
          
7. Click OK again and the new trigger appears in the "Triggering Events" window and the rest of the milestone can be completed.