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FAQ
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      3. FAQ

      Why is printing of the export declaration not possible/deactivated?

      Printing of the export declaration is only possible if the shipment was actually loaded, marked by automatic or manual setting of the date of departure (ATS: Actual Time of Shipment).

      You need to set the ATS in the shipment first, then printing will be enabled.

      The only exception to that rule are simple shipments - type road, where it works even without ATS.