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How can I cancel or delete AES entries with CBP?

Explains the difference between canceling and deleting an AES entry. Start: US Customs > AES Export

When to use the Delete function

When an AES entry is created in Scope, it can be deleted at any time,
provided it has not been transmitted to CBP.  

To delete an AES entry:

  1. Highlight any AES entry in the Overview that has the status Not Sent.
  2. Now press the Delete button on the toolbar, this will delete the AES entry. 

Which AES entries can be canceled?

Once an AES entry has been transmitted to CBP from Scope, if you want to cancel the entry with CBP, then the AES cancel function must be used.  The AES cancel function in Scope is only available once the AES entry is on file with CBP.  This means only entries with the following status' can be cancelled:

  • Accepted
  • Accepted with Warnings
  • Accepted; Must Verify
  • Updated
  • Update Rejected
  • Rejected

How To cancel AES entries with CBP

By cancelling the entry, you are indicating to CBP that the shipment will not be exported and CBP will remove it from their records.  Once an AES entry is cancelled, you can start fresh with a new AES entry for the goods.

To cancel an AES entry:

  1. Highlight the desired AES entry in the overview (not that it must have one of the status' listed above)
  2. The transmission details for the entry will appear in the transmissions' window at the bottom of the screen. 
  3. Click the blue Cancel button to cancel the highlighted AES entry.

 You should get a response from CBP that says "Shipment Cancelled".